Terms & Conditions

Terms & Conditions  
Effective Date: 01 / 01 / 2025

Welcome to ADORVE, an e-commerce platform that connects multiple vendors with customers for a seamless shopping experience. By accessing or using our website, www.adoreve.com , you agree to comply with these Terms & Conditions. If you disagree with any part of these terms, please discontinue using our platform.

1. General Information

1.1 ADORVE was established in 2020 and operates from Hyderabad, India.
1.2 We provide a platform for third-party vendors to list and sell their products directly to customers.
1.3 These Terms & Conditions govern your use of the website and all related services.

2. User Eligibility

2.1 You must be at least 18 years old to use our platform.
2.2 By registering, you confirm that the information provided is accurate and complete.
2.3 You are responsible for maintaining the confidentiality of your account credentials.

3. Vendor Agreement

3.1 Vendors on ADORVE are responsible for listing accurate product details, prices, and inventory levels.
3.2 Vendors must comply with all applicable laws and regulations related to their products and business operations.
3.3 ADORVE reserves the right to delist any vendor or product that violates our policies or applicable laws.

4. Products and Services

4.1 All product descriptions, images, and prices are provided by the respective vendors.
4.2 While we strive for accuracy, ADORVE does not guarantee that all information is error-free.
4.3 Products are subject to availability, and prices may change without notice.

5. Payments and Fees

5.1 Payments are processed securely through trusted third-party payment gateways.
5.2 Vendors may be charged a commission or listing fee for using the platform, as agreed upon during registration.
5.3 Customers are responsible for ensuring the accuracy of their payment information.

6. Shipping and Delivery

6.1 Vendors are responsible for shipping products to customers within the specified timeframe.
6.2 ADORVE may facilitate logistics through third-party delivery partners, but ultimate responsibility lies with the vendor.
6.3 Delivery timelines are estimates and may vary due to unforeseen circumstances.

7. Returns and Refunds

7.1 Each vendor sets their return and refund policy, which will be displayed on their product page.
7.2 Customers must follow the vendor’s policy for initiating returns or refunds.
7.3 ADORVE may mediate disputes between customers and vendors but is not liable for resolving them.

8. Prohibited Activities

You agree not to:

• Use the platform for illegal activities.
• Misrepresent product details, prices, or reviews.
• Access the site using automated tools or for malicious purposes.
• Violate the intellectual property rights of ADORVE, vendors, or third parties.

9. Intellectual Property

9.1 All content on ADORVE, including text, images, logos, and software, is the property of ADORVE or its licensors.
9.2 Unauthorized reproduction, distribution, or modification of any content is prohibited.

10. Limitation of Liability

10.1 ADORVE is a platform provider and is not directly responsible for the products or services offered by vendors.
10.2 We are not liable for delays, damages, or losses caused by vendors, delivery partners, or customers.
10.3 Our maximum liability for any claim is limited to the amount paid for the product in question.

11. Privacy Policy

11.1 By using ADORVE, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

12. Termination

12.1 ADORVE reserves the right to suspend or terminate your account if you violate these Terms & Conditions.
12.2 Upon termination, your access to the platform will be revoked, and any pending transactions may be canceled.

13. Dispute Resolution

13.1 Any disputes arising from the use of ADORVE will be governed by the laws of India.
13.2 Courts in Hyderabad, Telangana, will have exclusive jurisdiction over any legal matters.

14. Changes to Terms & Conditions

14.1 ADORVE reserves the right to modify these Terms & Conditions at any time.
14.2 Updates will be posted on our website, and continued use of the platform indicates acceptance of the new terms.

15. Contact Information

For any queries or concerns regarding these Terms & Conditions, please contact us at:

• Email: support@adoreve.com
• Phone: +(965) - 98982833
• Address: ADORVE, Hyderabad, India

Thank you for choosing ADORVE as your trusted e-commerce platform!